Warranty on KONI RV Shocks

KONl Inc. warrants all new KONI shock absorbers to the original retail purchaser on the original vehicle against defects in material and workmanship, excluding mounting rubbers, washers and bushings, when used under normal operating conditions for as long as you own the vehicle. This warranty does not apply to, and KONI makes no warranty for, shock absorbers that have been installed:

  • - Improperly
  • - As original equipment on any vehicle.
  • - On any vehicle that has been modified for a use other than or in addition to its originally intended use;
  • - For an application that is not specified in the KONl literature;
  • - On any vehicle that has been used off-road, for racing or for any other driving competition.

In the event of defect, malfunction or failure of the KONI shock absorbers to conform with this warranty the original purchaser must contact any authorized KONI distributor, or the KONI lnc. and request a return authorisation. A copy of the vehicle's current registration and the dated proof of purchase from the dealer from which the shock absorbers were purchased is required. Upon verification, warrantor or its servicing organization will repair or replace the shock absorbers at no cost to the original user. However, warrantor will not pay for the cost of the installation of the new or repaired shock absorbers, and the cost of postage and return shipping cost shall be prepaid by the original purchaser.

This warranty gives you specific legal rights, and you may have other rights which
vary from state to state.

THIS WARRANTY IS LIMITED SOLELY TO THE ABOVE AND THIS WARRANTY AND ANY WARRANTIES IMPLIED BY STATE LAW WILL APPLY ONLY FOR THE TERM STATED ABOVE. THE WARRANTOR WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND WHETHER BASED UPON WARRANTY, CONTRACT OR NEGLIGENCE AND ARISING IN CONNECTION WITH THE SALE USE OR REPAIR OF THE PRODUCT. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, OR ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGE SO THE ABOVE LIMITATIONS OR EXCLUSION MAY NOT APPLY TO YOU. UNLESS OTHERWISE CONTRARY TO STATE LAW GOVERNING THE PURCHASE, THE WARRANTOR'S LIABILITY SHALL NOT IN ANY CASE EXCEED THE CONTRACT PRICE FOR THE PRODUCT CLAIMED TO BE DEFECTIVE OR UNSUITABLE (THIS WARRANTY IS APPLICABLE IN THE U.S.A. AND CANADA ONLY.)

Please download the warranty form here in PDF format.














KONI North America - RV Divison

1961 International Way • Hebron • KY • 41048
Telephone: (866) 566-4175 • Fax:(859) 334-3340

Contact Koni RV